The role is covered in the following locations: Manchester, Oxford

Company Information

We are a global agency that specialise in providing strategic and scientific communication services to the healthcare industry. We work with pharmaceutical, biotechnology, and medical device companies to develop and deliver scientific content, medical education programs, and communication strategies.
Our services typically include medical writing, publication planning, scientific messaging, KOL (Key Opinion Leader) management, advisory board support, congress and symposium support, digital solutions, and other medical communication activities.

Role Overview

As a Project Manager at our Healthcare Communications agency, your role is crucial in overseeing the successful execution of various projects related to healthcare communications, marketing, and education. You will be responsible for managing projects from initiation to completion, ensuring that they are delivered on time, within budget, and according to the client's requirements.

Key Duties and Responsibilities

Key Duties

Autonomously lead the delivery of a range of individual projects and workstreams from initiation to completion

Act as a key point of contact for clients, external parties and the internal team across workstreams and/or accounts

Provide guidance on medical communications deliverables to clients in a solution-orientated manner

Develop, maintain and oversee (brief and review) the development of internal trackers and detailed project timelines

Develop and review project update/status meeting agendas; lead entire internal project update/status meetings; review resulting minutes/actions

Brief and oversee the coordination of logistics for meetings (in-person and virtual), the production and delivery of meeting materials and the process of obtaining copyright permissions

Lead the delivery of, and attend, on-site (or virtual) client meetings, as required

Support the development of account/activity plans

Oversee the management of databases (eg Veeva, Datavision, etc.) for client projects

External liaison

Autonomously lead discussions with clients and external experts across workstreams and/or accounts

Autonomously lead entire client/supplier project update/status meetings; review minutes/actions

Autonomously brief external suppliers (eg AV/digital companies) and freelancers/other contractors

Obtain and review quotes from external suppliers (eg printers, AV companies, hotels, secretariats, etc.

Review external correspondence for account team, as required

Processes and compliance

Provide guidance on processes and guidelines to clients, as required

Scientific content development

Mentor team members on Helios editorial processes of briefing, internal review, QC/data checking, styling and editing

Develop briefs for other team members based on project and client requirements

Develop and independently review content for scientific materials according to the project brief; ensure that
content is of high quality and meets Helios standards

Deliver projects to budgeted hours and deadline

Resource and personnel management

Work with Finance and Senior Management Team to forecast resource requirements across workstreams and/or accounts

Work with Senior Management Team to identify freelance needs

Contribute to account resource plans

Participate in interviews for potential new candidates, as required

Line-manage and mentor junior team members (eg `Scientific` Database Coordinators, `Scientific` Projects
Coordinators or Senior `Scientific` Project Coordinators) according to Helios processes

Be a positive role model (including work ethic, attitudes and behaviours) for colleagues


Train team members on key industry guidelines (eg Good Publication Practice, ABPI, PhRMA, CONSORT,
etc.), as required

Complete Resource Planner and timesheets on a weekly basis; actively follow up with line reports or team
members who are behind on completion

Develop company and account training materials, as required

Lead account/workstream onboarding process for new team members

Attend and lead training sessions (client and Helios) on an as-needed basis to ensure development of core skills and competencies

Work with Senior Management Team to define, prepare and deliver training

Person Specification

Hold a life sciences degree or similar

Have a minimum of 6 years experience in Project Management / Strategic Delivery

Medical Writing experience ( desireable, but not essential)


27 days holiday plus bank holidays
8% Pension
Bupa Private Healthcare
Death in service cover
WeCare 24hr GP support for you and your family
Enhanced Paternity and Maternity cover
Independent pension advice
Up to 15% profit related annual bonus
Paid entry to Tough Mudder if interested
Social events and Ad Hoc Treats (pizza & cocktail making kits etc)
Bi-annual appraisals
Personalised development and training to ensure progression

03 Oct 2023

Hannah Leeper

Health Comms Recruiter 01494 818012

Kai Hughes

Communications Recruiter 01494506692

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¿Por qué Zenopa?


initiating    planning    executing    controlling    closing    medical    communications    healthcare