Role Overview

Are you an electro-mechanical service engineer who has an engineering qualification and looking to join a growing global company?

A market leader within the healthcare water treatment and purification space is looking to add a field service engineer to their team in Scotland, looking for applicants to be based in Inverness.

This is an exciting opportunity to join a leading organisation who pride themselves in understanding the specific needs of its clients, helping them to reach their goals by providing innovative water treatment solutions in line with the highest quality standards, improving processes and reducing costs.

Key Duties and Responsibilities

•  As a Service Engineer you will be required to give our clients the best in class quality service across hospital and laboratory sites in the region.
•  You will provide on-site corrective/preventative maintenance and offer after-sales technical and commercial support across our range of systems.
•  To always present a professional image to customers whether by telephone, in writing or in person.
•  To develop and maintain good working relationships with customers ensuring you are always punctual, helpful and courteous.
•  Timely reporting to Service Manager on progress or delays.
•  Timely completion and submission of risk assessments work reports, activity reports, site tasks and all other documentation as required.
•  Liaise with the appropriate sales team on any potential leads.
•  To carry out commissioning work on standard equipment.

Person Specification

•  Experience of having worked as a Service Engineer - ideally within the water treatment sector (site or field-based). The company have also hired: ex-military, coffee machine, vending machine, white goods, refrigeration, ATM, telecoms engineers previously, to name some sectors.
•  A formal engineering qualification.
•  A full UK driving license is required.
•  Passionate about providing a first-class service to our customers and excellent time management skills
•  Able to handle challenging conversations with customers and find a resolution.
•  Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
•  A good level of IT competency.

Package

•  Salary up to £35,000 (depending on experience)
•  Opportunity to earn overtime and commission.
•  Company van
•  Opportunity to work in a thriving, expanding company
•  OEM training
•  Fuel Card
•  Regional based work with limited overnight stays
•  25 days holiday plus 8 public holidays
•  Life Assurance
•  Pension Scheme