Role Overview

Field Service Engineer

Reporting to: UK Sales and Service Manager

Location: UK field-based role which focuses mainly on sites in Sheffield, Leeds, Manchester and Birmingham. (Very occasional travel to Ireland & Germany).

- Installation and ongoing maintenance of complex electro-mechanical and computer-controlled systems.
- Establishing and maintaining a high degree of customer satisfaction and confidence by appropriate actions and attitude.

- You will be responsible for the Installation, maintenance, and repairs across a wide range of product technologies including, but not limited to: Benchtop X-Ray Fluorescence (XRF), Handheld XRF, Handheld LIBS, Optical Emission Spectrometry (OES), Coatings XRF and Thermal Analysis instrumentation.

Person Specification

- HNC/HND in Engineering (Electronic or Electrical) or equivalent experience in a field-based role.
- Educated to Modern Apprenticeship/HNC standard in a relevant engineering discipline.
- Experience of dealing with customers, testing complex electro - mechanical systems and their customer applications.
- Analytical instrument or similar systems experience in the following: Troubleshooting /Repairing / testing, in field and in house service workshop.

- Willingness to travel and stay overnight (number of overnight stays will vary from week to week).
- Full UK driving licence with the right to work in the UK.

Package

Competitive salary dependent on experience
Company car + fuel card
Private healthcare
Life assurance
Pension contribution (3%)