Role Overview

We are recruiting on behalf of an exclusive supplier of the words largest manufacturer of dental technology who are looking for a qualified engineer with an aptitude to progress a career in Digital Dentistry.

Key Duties and Responsibilities

•  Installing and maintaining hardware, operating systems, and software programs
•  Troubleshooting and solving hardware, software, and connectivity issues
•  Educating end-users about new systems
•  Responding to callouts in a professional manner by arriving on time and working on an issue until its resolved
•  As and when required by the sales team to carryout site meeting prior to new equipment installation
•  Manage and monitor workshop repairs
•  Reporting to the Service Manager /Coordinator daily. To actively promote and sell service, spare parts and generating new business and expanding existing business and service contracts.
•  With the service managers agreement implement a personal training development programme with manufacturer.
•  Understand our customers business, key objectives. Update the sales department of any potential sales leads.
•  Continuous training and development.
•  Visit the manufacture's factory in Germany and the UK for technical training
•  Have a comprehensive understanding of your brand and product range, market and competitors' products and positioning.
•  Initially ensure you understand the product range extensively and be prepared to work outside of this job description when required to.

Person Specification

•  Previous experience working with digital imaging / Xray devices in the dental or medical industry.
•  Knowledge of networking and maintaining IT and digital communications
•  Competent at equipment installations
•  Providing technical support
•  Excellent communication skills
•  Full driving license
•  Willingness to travel

Package

•  Salary dependant on experience
•  Company vehicle
•  Laptop, phone allowance
•  Full training