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The role is covered in the following locations: Cambridge, Leicester, Oxford, Reading

Role Overview

An excellent opportunity for a Biomedical Scientist (Band 6 or above) with experience with Laboratory IT systems looking to move into a customer focused role, offering product training, demonstrations and customer support for a global company with excellent market share.

The role is field based with travel around the UK.
This position is designed to assist our customer base by providing leading IT scientific support. The successful candidate should possess the passion and experience to deliver exceptional next generation application and hardware support both on-site and remotely.


Key Duties and Responsibilities

-Customer Support, via the telephone
-Installations
-Customer training in-house and on customer sites
-Attend all required company training
-Maintaining good working relationships with customers
-Ensuring a high level of service.


Person Specification

BSc Hons degree in Biomedical Science with experience working in a blood sciences laboratory.
Experience with Laboratory IT systems (essential)
Experience working in a remote customer support role (desirable)
Experience troubleshooting & training
Customer focused with excellent communication skills


Package

Our client is offering a fantastic remuneration package. Please get in touch for more details.

12 Aug 2022

Libby Messitt

Scientific Recruiter

lib@zenopa.com 01494 818 018

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Tags

applications support    product specialist    training    troubleshooting