Company Information

Our client, recognized as a premier diagnostic supplier in the UK known for superior quality products, exceptional service, and reliability, is seeking a Haemostasis application specialist to enhance their team.

Role Overview

The Haemostasis Application Specialist provides comprehensive expertise and support for the implementation, utilization, and troubleshooting of haemostasis-related diagnostic equipment and software.

Key Duties and Responsibilities

-Conducting installations of new equipment, ensuring validation of routine and specialized assays, and generating comprehensive reports adhering to laboratory standards.
-Managing software upgrades, incorporating advancements in instrumentation and application enhancements.
-Implementing new assay protocols, offering training, support, and installation at customer locations throughout the UK and Ireland.
-Addressing troubleshooting inquiries after providing initial telephone support.
-Collaborating with the Haemostasis Technical Manager or Field Service Engineer on joint visits to aid in technical investigations necessitating Application Specialist expertise.

Person Specification

- BSc (Hons) degree in Biomedical Science or Similar
- Greater than 3 years' experience in a laboratory environment or Agenda for Change band >=6
- A good depth in haemostasis experience
- Technical and logical problem-solving capability.
- Reading and understanding of scientific and technical documentation.
- Full Driving Licence
- Experience of Haemostasis instruments

Package

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