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The role is covered in the following locations: Birmingham, Bath, Brighton, Bristol, Belfast, Cambridge, Cardiff, Derby, Edinburgh, Glasgow, Guildford, Liverpool, Leicester, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Oxford, Portsmouth, Reading, Sheffield, Swindon, Southampton, Tonbridge, London, York

Company Information

A worldwide corporation founded in Japan over 140 years ago. The company has grown to be an established leader in its field. It provides a broad range of analytical instruments indispensable for research, development, and quality control in a variety of fields.- not only in Japan but also in the US, UK, Germany, Australia and South East Asia.

Role Overview

- This is a high activity sales role with a clear purpose and focus to develop an increased quantity of customers, as well as developing existing customer relationships.
- To achieve and ideally exceed the service team order budget for the UK by increasing the overall value of the Service Business and the number of Service Agreements.
- The role is to act as a representative of the company throughout the UK. The individual will implement their role as part of team approach, with activity supported by Service Managers, Service Administration team as well as working closely with regional product Sales and Technical Specialists.

Key Duties and Responsibilities

- To learn, embrace and implement best practice sales methodologies that ensure the effective execution of pre-planned sales activities in terms of quantity, direction and quality of such activities:
- Quantity: ensuring a high-level number of appointments each week to enable the continuous building of a robust, sustainable sales pipeline
- Direction - the research, identification and selection of appropriate new customers who could benefit from services across a range of sectors including Academia, Beverage, Chemical, Clinical, Energy, Environmental, Food, Petrochemical and Pharmaceutical markets.
- Quality - to implement a highly professional, consultative sales process that enables customer requirements to be fully addressed and exceeded
- To have a proficient knowledge of all the Shimadzu chromatography, spectroscopy, mass spectrometry and testing machine products with emphasis on the relevant Service Agreements available for our customers.
- Identify customers' needs and ensure our service offerings meet customer requirements.
- To attend and fully represent the company at any trade or media event e.g. exhibitions, which you may from time to time be asked to attend.
- To ensure all company assets that are provided to carry out the job are maintained in an appropriate and business-like condition e.g. company car; laptop and phone.
- To interact professionally with all other field personnel that will from time to time be actively supporting you e.g. Technical/Market Specialists, Service Engineers, Sales/Technical Managers and Administration Team.
- Regular, industry leading sales and technical training is provided at our Milton Keynes Centre of Excellence.

Person Specification

- Scientific Background
- Experience of working with Laboratory instrumentation which may include some of the following products, HPLC, LCMS, GC, GCMS, FTIR, UV, TOC, EDX would be beneficial.
- Sales Experience
- Commercial understanding of Laboratory operations.
- Understanding of the benefits of Service Agreements.
- Experience or knowledge of Working in GLP/GMP environment.
- Be prepared to Travel and Stay away as required as this position covers the UK Service Business and travel to key customers will be expected.


Bonus Scheme
Company Car
Mobile Phone
25 Days Holiday + Bank holiday
Pension Scheme
Private Healthcare

09 Dec 2023

Toby Chapman

Scientific Recruiter 01494 818019

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chromatography    analytical chemistry    gc    lc    hplc    mass spectrometry    analytical chemistry    scientific    sales    support    healthcare    laboratory    research and development    contract    tender    sales